Shipping & Delivery
Purchases available for immediate download.
MAD Event Management offers refunds on tickets up until the day of the event. A refund may also be issued when an event is canceled. If an event is canceled, a refund in the amount of the face value of the ticket will be issued to customers who purchased tickets. Service, delivery and transaction fees will not be refunded.
As part of the process of registering for an event, ticket buyers, or attendees, must agree to volunteer some information about themselves. This information may include name, email address, mailing address, phone, as well as other information required to complete the registration process. In addition to this personal information, MAD Event Management may collect non-personally identifiable information, including but not limited to IP addresses, approximate geographic regions, browsers, operating systems, and other device characteristics.